Privacy Policy

1. About This Privacy Policy

This privacy policy applies to the VelocityIQ marketing website (getvelocityiq.com) only.

VelocityIQ software is licensed to financial services platforms and runs entirely on their infrastructure. VelocityIQ Ltd does not collect, process, or store any client data processed by the software platform.

Licensed customers receive separate documentation regarding data processing responsibilities and compliance obligations.

2. Information We Collect on This Website

When you visit our marketing website, we may collect:

• Contact Form Submissions: Name, email address, company name, phone number (optional), and your message
• Technical Information: IP address, browser type, device information, and pages visited (via server logs)

We do not use analytics tools, advertising cookies, or tracking technologies on this website.

3. Cookies and Tracking Technologies

Last Updated: 14/01/2026

Do We Use Cookies?

No. The VelocityIQ website does not currently use cookies or similar tracking technologies.

What Technologies Do We Use?

Fonts:

We use self-hosted Google Fonts (Inter, Roboto Mono) via Next.js font optimization. These fonts are served directly from our domain and do not contact Google servers or set any cookies.

External Services:

Some pages contain links to external services (such as Loom videos or Calendly scheduling). These links open in new tabs and do not set cookies on our website. When you visit these external services, their own privacy policies and cookie practices apply.

Email Services:

We use Resend for transactional emails (contact forms). This service operates server-side only and does not set cookies in your browser.

Browser Storage

Our website does not use cookies, local storage, session storage, or other browser-based tracking mechanisms.

Future Changes

If we decide to use cookies or analytics tools in the future, we will:

1. Update this privacy policy
2. Implement appropriate consent mechanisms
3. Provide clear information about cookie usage

Your Rights

Since we don't use cookies, there are no cookie preferences to manage. However, you retain all rights regarding any personal data we process (see Section 7 below for details).

Contact

If you have questions about our approach to cookies and privacy, contact us at privacy@getvelocityiq.com.

4. How We Use Your Information

We use information collected through this website to:

• • Respond to your inquiries and contact form submissions
• • Provide information about VelocityIQ software licensing
• • Improve our website and marketing materials
• • Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

5. How We Share Information

We may share your information with:

• Service Providers: Resend (email delivery service) - operates under a Data Processing Agreement
• Legal Requirements: When required by law, court order, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to you)

We do not share information for any other purposes without your consent.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• • Encryption in transit (HTTPS/TLS)
• • Secure server infrastructure
• • Limited access to personal information
• • Regular security assessments

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Object: Object to processing of your personal information
• Restriction: Request restriction of processing in certain circumstances
• Data Portability: Receive your data in a structured, machine-readable format
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@getvelocityiq.com

8. Data Retention

We retain your personal information only as long as necessary for the purposes described in this policy:

• Contact Form Submissions: Retained for up to 2 years or until you request deletion
• Server Logs: Retained for up to 90 days for security and troubleshooting purposes
• Legal Obligations: Some information may be retained longer if required by law

9. International Data Transfers

VelocityIQ Ltd is based in the United Kingdom. If you access our website from outside the UK, your information may be transferred to, stored, and processed in the UK or other countries.

We ensure appropriate safeguards are in place for international transfers in accordance with applicable data protection laws, including the UK GDPR and EU GDPR.

10. Childrens Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. Third-Party Links

Our website may contain links to external services (Loom, Calendly, LinkedIn, etc.). We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies before providing any information.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last Updated date at the top.

Material changes will be communicated through prominent notice on our website or via email (if we have your email address). Continued use of our website after changes constitutes acceptance of the updated policy.

13. VelocityIQ Software Platform

Important: This privacy policy covers only this marketing website.

The VelocityIQ software platform is licensed to financial services organizations and deployed on their own infrastructure. VelocityIQ Ltd:

• • Does not host or operate the software platform
• • Does not collect, process, or store client data processed by the software
• • Does not have access to data on customer infrastructure

Licensed customers are solely responsible for data protection compliance when using the VelocityIQ software, including compliance with GDPR, UK GDPR, SEC regulations, FINRA rules, and other applicable laws. Software licensing terms and compliance responsibilities are documented in separate agreements provided to licensed customers.

14. Contact Information

For questions about this privacy policy or our privacy practices: